FAQs

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XISH is a premier men's fashion brand offering a unique blend of cultural heritage and contemporary design in men's apparel. We provide a range of clothing, accessories, and footwear that reflect sophistication and style.

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XISH is based in Lagos, Nigeria, and we cater to customers worldwide through our online store.

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We offer a wide variety of men's clothing including Traditional Wear, Ethnic Wear, Contemporary Wear (like Senator Wear, Safari Suits, and Tunics), Formal Wear, Casual Wear, and Accessories such as belts, bags, and footwear.

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At XISH, we take great care in crafting your custom clothing to ensure the highest quality. Typically, it takes between 10 to 21 working days for our tailors to complete your order. This timeframe allows us to pay attention to every detail and deliver an exceptional finished product. We will keep you updated on the progress of your order and notify you once it is ready for shipment.

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To provide your measurements for a custom outfit, follow these steps:

I. Visit Our Measurements Page: Go to the 'Measurements' section on our website.

II. Download the Measurement Guide: We have a comprehensive measurement        guide available for download. This guide will help you take accurate measurements.

III. Fill Out the Measurement Form: Use the guide to fill out our online measurement form with your specific details.

IV. Submit Your Measurements: Once you’ve filled out the form, submit it directly through our website, or send it via email to support@xish.shop.

V. Confirm Details with Our Team: Our customer service team will review your measurements and may contact you to confirm or clarify any details.

If you need assistance, our customer service team is available to help you through the process. Accurate measurements ensure a perfect fit, so please take your time to follow the guide closely.

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Yes, XISH offers customization services for certain products. Contact our customer service for more details.

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You can place an order directly through our website. Simply select your desired items, add them to your cart, and proceed to checkout.

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We accept various payment methods including credit/debit cards, PayPal, and Bitcoin.

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Yes, our website uses secure encryption technology to protect your personal and payment information.

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Yes, we offer free shipping within Lagos. For international orders, shipping charges apply based on your location.

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Delivery times vary depending on your location. Orders within Lagos typically arrive within one business day. International delivery times may vary.

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We offer a 30-day easy return policy. If you're not satisfied with your purchase, you can return it for a refund or exchange within 30 days of receipt.

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To return an item, please contact our customer service team for instructions. Ensure the item is in its original condition and packaging.

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You can reach our customer service team via email at support@xish.shop or by phone at +234 803 312 8335. Our team is available Monday to Saturday, 9 AM to 5 PM (WAT).

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Currently, XISH operates primarily online. However, we do participate in various fashion events and pop-up shops. Stay tuned to our website and social media for updates.

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